Terms of Service

Kundalini Portal

Terms of Service, Alternative Dispute Resolution Policy and Class Action Waiver Updated March 1, 2025

These Terms of Service, including Alternative Dispute Resolution Policy* and Class Action Waiver* (“Terms of Service”) govern the use of Kundalini-portal.com (the “Site”)

*Class Action Waiver and Alternative Dispute Resolution Policy are not applicable where explicitly excluded herein or otherwise prohibited by law.

The Site is owned and operated by EIFOR KV Group s.r.o., a Czech Company with Legal Address of Depoltovice, c.p. 140 Karlovy Vary 36225 (“Company”). The Site referred to as the “Platform” within the Terms of Service. The terms “you”, “user”, “consumer” or “resident” refer to you as a user of the Platform. The terms “we” or “us” refer collectively to the Company.

BY ACCESSING OR OTHERWISE USING THE PLATFORM, YOU ACKNOWLEDGE YOUR UNDERSTANDING OF AND AGREE TO BE BOUND BY THESE TERMS OF SERVICE INCLUDING, WITHOUT LIMITATION, AS APPLICABLE HEREIN AND NOT PROHIBITED BY LAW, THE AGREEMENT TO BINDING ARBITRATION AND CLASS ACTION WAIVER SET FORTH HEREIN. YOU FURTHER ACKNOWLEDGE AND AGREE THAT YOU ARE OF LEGAL AGE TO FORM A BINDING CONTRACT (18 YEARS OF AGE OR OLDER) AND, IF ACCEPTING THESE TERMS OF SERVICE ON BEHALF OF A THIRD PARTY, YOU HAVE AUTHORITY TO BIND SAID THIRD PARTY. IF YOU ARE UNDER THE AGE OF 18 OR OTHERWISE NOT OF LEGAL AGE TO FORM A CONTRACT, OR IF YOU DO NOT AGREE TO ALL THE TERMS OF THIS AGREEMENT, YOU MUST NOT USE THIS PLATFORM OR PROVIDE ANY PERSONAL INFORMATION THROUGH IT.

THE SERVICES OFFERED THROUGH THIS PLATFORM ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY. THEY ARE NOT INTENDED TO SUBSTITUTE PROFESSIONAL MEDICAL ADVICE OR TREATMENT.

Note for European Union (“EU”), European Economic Area (“EEA”) and United Kingdom (“UK”) consumers: Certain provisions, such as those relating to binding arbitration and class action waivers, may not apply to you under mandatory EU and UK consumer protection laws. Where discrepancies exist, your rights under EU or UK law take precedence. If you have any questions about your rights, please contact your local consumer protection authority or visit the EU Online Dispute Resolution Platform.

1. SCOPE OF TERMS OF SERVICE

Unless we indicate otherwise, these Terms of Service apply to your use of Site which is owned or operated by the Company .

2. SERVICES

Company provides users with access to a range of services through its Platform, designed to practices Kundalini yoga and support general health awareness and lifestyle goals.

These services are intended solely for informational and educational purposes. They do not constitute medical treatment, and should not be relied upon as a substitute for professional healthcare services. Users are advised to read the list of limitations for practicing of Kundalini yoga

3. ACCOUNTS

a) To access Personal area of the Platform, you must first register, and create an account.

b) To register for an account, you are required to provide a valid e-mail address and phone number.

c) By creating an account, you agree that the personal information you provide is accurate, truthful and up to date. You further agree to update your personal information if it changes.

d) We reserve the right to suspend or terminate your account if we determine that you are using the Platform in violation of applicable laws or these Terms of Service.

e) In the event of a dispute regarding account ownership, we reserve the right to determine ownership based on our reasonable judgment and any available evidence.

4. USERNAMES AND PASSWORDS

a) Each person who uses the Platform must register for their own account.

b) You are entirely responsible for safeguarding and maintaining the confidentiality of your username and password. You agree not to share your username or password with any person, and, if you are a legal entity who is not a natural person, to only share your username and password with a person who is authorized to use your account.

c) You agree to notify us immediately if you suspect or become aware of any unauthorized use of your account or any unauthorized access to the password for any account.

d) You further agree not to use the account or log in with the username and password of another user of the Platform if you are not authorized to use both; or such use would violate the Terms of Service.

5. NON-PERMITTED USAGE

a) As a user of our Platform, you agree to use our Platform legally, not to use our Platform for illegal purposes, and not to:

i. violate the rights of other users of our Platform;

ii. violate the intellectual property rights of the Platform owners or any third party to the Platform;

iii. hack into the account of another user of the Platform; or

iv. act in any way that could be considered illegal or fraudulent.

b) If we believe you are using our Platform illegally or in a manner that violates these Terms of Service, we reserve the right to limit, suspend or terminate your access to our Platform. We also reserve the right to take any legal steps necessary to prevent you from accessing our Platform.

6. PRICES AND OTHER FEES

a) Company reserves the right to change its Fees at any time. Advance notice of any changes will be provided to customers, ensuring they remain informed about updates to pricing.

b) Prices for Paid Services will be as quoted on our Platform at the time you submit your order.

c) Prices posted on the Platform are only valid at the time of purchase and do not imply any promise or representation regarding future pricing.

d) You are responsible for the payment of all applicable taxes relating to your use of Paid Services or any payments made by you. Note for EU/EEA/UK customers: Prices for Paid Services include all taxes relating to your use of Paid Services.

e) If Company is required to collect or pay taxes on the Fees you owe, such taxes may be added to the payment amount and will appear on your invoice. We recommend that you verify the existence of any additional fees you may be charged by third parties in connection with the purchase of Paid Services (such as international transaction fees, currency exchange fees or fees due to banks or credit card companies). Company is not responsible for any such additional fees or costs.

f) By registering or submitting payment information for Paid Services, you authorize Company (directly or through affiliates, subsidiaries or third-party providers) to request and collect payment, process Fees, or take other billing actions necessary to ensure payment. This includes inquiries to validate your designated payment account or financial information and updates to payment details from your credit card or banking provider, as necessary.

7. PURCHASES AND PAYMENTS

a) You can pay your subscription Fees through Credit Card (Mastercard, Amex, Visa, Discover) or any other payment method(s) designated by the Company. By using our services and making payments, you acknowledge and agree that payment processing may occur in the United States, the EU/EEA/UK or other countries, through third-party intermediary entities. All payments will appear as “EIFOR KV group s.r.o.” on statements from your financial institution. The specific location of payment processing may vary based on several factors including, but not limited to, the payment method used and the location of the payment processor. If you have any questions or concerns about our payment processing practices or the security of your information, please contact us as indicated in our Privacy Policy.

b) Before placing your order, please check all your information and purchase details. It is your responsibility to check all your information and purchase details before placing an order. You will have the opportunity to review and edit your information and purchase details at any time before you enter your credit card details and make the payment. c) After you place an order through our Platform, you will receive a confirmation e-mail allowing you access to the Site Personal Area. This communication constitutes the Company’s acceptance of your order. Please check the confirmation e-mail and inform us if any of the information in the confirmation e-mail is incorrect.

d) Upon our being notified of an error with respect to pricing, we will take appropriate steps to correct the error.

e) We reserve the right to refuse any order placed through the Platform at our sole discretion. In the event an order is refused, any payments made will be refunded.

8 CANCELLATION AND REFUND POLICY

a) Subscriptions involve the purchase of digital content. Accessing or downloading digital content constitutes use, and such purchases are non-refundable unless otherwise stated in these Terms.

b) Refunds will be provided only if You did not receive access to your bought class/ training;

c) If you did not receive access to your bought class/ training within 14 days of your purchase:

i. Check your email (including SPAM/Promotional folders) for your login details.

ii. Email our customer support team at ekongkar.108@yahoo.com raising your concern.

iii. Our customer support team will do their best to help you but if you do not hear from us, or do not receive your login details, within 14 days after you send your notification email, you may cancel your subscription and request a full refund.

d) The refund will be made by the same method you used for payment.

e) An Important Note on Credit Card Disputes: If you dispute your purchase with your credit card provider, we will not be able to refund your payment until the dispute is fully processed by the provider. It can take months for a provider to resolve a dispute. Furthermore, we are unable to reverse charges in cases closed in the merchant's favor. We kindly request that you give us a chance to resolve any concerns directly with you before you initiate this long and difficult process.

9. REFUND PROCEDURES AND DOCUMENTATION

a) All requests for refunds should be submitted to ekongkar.108@yahoo.com for review.

b) While we will make every effort to expeditiously review refund request(s), please allow up to three (3) business days for review of the request.

c) Approved refund requests will be confirmed by email to the email address of record on your account.

d) Subject to the policies and practices of your financial institution, refunds will be credited to the original form of payment used for purchase within ten (10) business days of our written approval of the refund.

e) In the event that approved refunds are not credited by your financial institution within ten (10) business days of our written approval of the refund, please reach out to ekongkar.108@yahoo.com for assistance.

f) Please note that, if a credit card dispute or “chargeback” is instituted, the refund timeline outlined above will be extended by 60-90 days while your financial institution completes its investigation. During this investigation, we will be unable to approve or process your refund request. If your dispute is declined by your provider, we will be unable to consider or process your refund request.

10. PROPRIETARY RESTRICTIONS AND INTELLECTUAL PROPERTY

а) Access to Paid Services is granted to authorized users only. Authorized users are provided with a limited, non- transferable, and non-exclusive license to access and use the Platform and its Content for personal, non-commercial purposes, subject to compliance with these Terms of Service.

b)Users agree not to engage in any of the following prohibited activities related to the Platform or its Content:

i. Reverse assembling, decompiling, reverse engineering, or attempting to derive the source code, underlying ideas, algorithms, structure or organization;

ii. Removing, obscuring, or altering any copyright notice, trademark, identification, or proprietary rights notice;

iii. Using unauthorized automation tools (e.g., bots), modifications, or software to alter the Platform’s functionality; iv. Gaining unauthorized access to or interfering with the Platform, its systems, or associated networks;

v. Circumventing, removing, or deactivating technological measures or protections;

vi. Using automated tools such as robots, spiders, or crawlers to extract or scrape data, or engaging in any similar manual process;

vii. Introducing malicious code (e.g., viruses, worms, trojans) or technologically harmful materials into our systems; viii. Reproducing or using any part of the personalized programs, meal plans, or other Paid Services without our consent, except as expressly allowed for private use under applicable law;

ix. Engaging in any activities that could damage, overburden, or impair the Platform or interfere with other users' enjoyment of the Platform;

x. Using the Platform or its Content in any way not expressly permitted by these Terms of Service.

c) Note for EU/EEA/UK customers: Nothing in these Terms restricts your rights under applicable copyright laws, including exceptions for private and non-commercial use as provided by EU Directive 2001/29/EC (as amended) or other relevant legislation.

d) Users agree not to authorize or enable any third party to engage in any of the prohibited activities described above.

11. REVIEWS

a) We reserve the right to remove reviews that meet the following criteria, based on reasonable and objective determination:

i. Reviews that are illegal or fraudulent;

ii. Reviews that are inappropriate, offensive, or incite violence or discrimination;

iii. Reviews that constitute spam, nonsense, or deceptive content;

iv. Reviews that infringe on our or a third party’s privacy, publicity rights, confidentiality, or intellectual property rights; v. Reviews that violate applicable local or international laws, regulations, or conventions; or

vi. Reviews that violate these Terms of Service or other applicable policies.

In cases where we remove a review, we will notify the user of the reason for the removal and provide an opportunity to appeal the decision.

b) To the extent users provide any reviews, suggestions, comments, or other feedback relating to the services offered through the Platform (whether existing, suggested, or contemplated) that may be subject to any Intellectual Property rights (collectively, “Feedback”), users hereby assign to Reverse Health all rights, title, and interest in and to the Feedback. Reverse Health is free to use Feedback, including any ideas, know-how, concepts, techniques, and other intellectual property contained in the Feedback, without providing attribution or compensation to users or any third party, for any purpose whatsoever. Feedback shall be deemed Reverse Health’s Confidential Information. Users acknowledge that acceptance of their submission of Feedback does not waive any rights of Reverse Health to use similar or related ideas previously known to Reverse Health, developed by its employees, or obtained from sources other than users. By submitting Feedback, you grant Reverse Health a worldwide, non-exclusive, royalty-free license to use, reproduce, and modify the Feedback to:

i. Further develop, customize, and improve Reverse Health’s services;

ii. Provide ongoing assistance and technical support;

iii. Contact you with notices, updates, or requests related to your Feedback;

iv. Facilitate, sponsor, or monitor promotions;

v. Create aggregated statistical data and insights for improving services;

vi. Enhance Reverse Health’s data security and fraud prevention measures; and

vii. Comply with applicable laws and regulations.

c) Note for EU/EEA/UK customers: Feedback provided by users will not be publicly attributed to them unless explicit consent is given. Reverse Health will ensure that any use of Feedback complies with applicable privacy and data protection laws, including GDPR.

d) You represent and warrant that your Feedback is accurate, complete, and does not infringe the rights of any third party. If it is found to be false, misleading, or unlawful, Reverse Health reserves the right to take appropriate action, including removal or reporting to relevant authorities.

12. DISPUTES AMONG USERS

Users are encouraged to resolve conflicts directly with one another when such disputes arise from personal interactions independent of Kundalini-portal.com Platform or services.

Site does not mediate disputes between users except where the conflict involves violations of our Terms of Service, applicable laws, or misuse of the Platform. In such cases, Site may, at its discretion, investigate and take appropriate actions, such as suspending accounts or providing relevant information to authorities, in accordance with applicable laws and policies.

Site assumes no liability for damages or losses arising solely from disputes between users that do not involve our services or Platform. Users must try and settle conflicts amongst themselves. Site will not interfere with, and assumes no liability or responsibility for, conflicts or disputes between its users.

13. DISCLAIMER OF WARRANTIES

NO MEDICAL ADVICE:

BEFORE TRYING THE PROGRAM OF THE SITE YOU MUST CONSULT WITH YOUR DOCTOR. NOTHING ON THIS PLATFORM IS A SUBSTITUTE FOR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS SEEK THE ADVICE OF YOUR PHYSICIAN OR OTHER QUALIFIED HEALTH PROVIDER WITH ANY QUESTIONS YOU MAY HAVE REGARDING MEDICAL CONDITION. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE OR DELAY IN SEEKING IT BECAUSE OF ANYTHING ON THIS PLATFORM. IF YOU THINK YOU MAY HAVE A MEDICAL EMERGENCY, CALL YOUR DOCTOR, GO TO THE EMERGENCY DEPARTMENT, OR CALL EMERGENCY SERVICES AT YOUR COUNTRY OF RESIDENCE IMMEDIATELY. WE DO NOT RECOMMEND OR ENDORSE ANY SPECIFIC TESTS, PHYSICIANS, PRODUCTS, PROCEDURES, OR OPINIONS. RELIANCE ON ANY INFORMATION ON THIS PLATFORM IS SOLELY AT YOUR OWN RISK.

a) Your use of the Platform, its content, and any services or items obtained through the Platform is at your own discretion and responsibility. The Platform, its content, and any services or items obtained are provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied. Neither the Company nor any person associated with the Company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy or availability of the Platform or its contents.

b) Site provides Platform services to users for informational purposes only and do not constitute medical advice or treatment.

c) This Platform includes interactive features that allow users to communicate with us and each other. You agree that, because of the limited nature of such communication, any guidance you may receive can be incomplete and may even be misleading. Therefore, any assistance you may receive using any of our Platform’s interactive features does not constitute specific advice and should not be relied upon without further competent independent confirmation.

d) Use of the Platform must comply with all applicable laws. Site assumes no liability for illegal use or use that distracts from critical activities (e.g., driving).

e) The foregoing shall not be deemed to limit or exclude any warranties which cannot be excluded or limited under applicable law.

14. CONSUMER PROTECTION LAWS

Where any consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms of Service will not limit your legal rights and remedies under that legislation. These Terms of Service will be read subject to the mandatory provisions of the legislation that will apply.

15. LINKS TO OTHER WEBSITES

Our Platform may contain links to third-party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third-party websites or services linked to on our Platform. By using such third-party websites, you acknowledge and agree that it is your responsibility to review and comply with the terms of service and privacy policies of those websites. Please be aware that third-party sites may have their own data collection and privacy practices, and we are not responsible for their handling of personal data. We encourage you to review any third-party site’s privacy policy before providing any personal information.

16. INTERPRETATION

Headings are inserted for the convenience of the parties only and are not to be considered when interpreting the

17. FORCE MAJEURE

Neither Reverse Health nor the users are liable for any failure or delay in performing their obligations where such failure or delay results from any cause that is beyond the reasonable control of that party; unless, the parties are aware of the existence of such a cause or it is reasonably foreseeable that such a cause might occur in the future in such an extent that it might affect the performance the parties’ obligations. Such causes include, but are not limited to, industrial action, civil unrest, fire, flood, storms, earthquakes, acts of terrorism, acts of war, pandemics, or governmental action. In the event of force majeure, the affected party will notify the other party as soon as possible. If

the delay continues for more than 90 days, either party may terminate the services without liability. This does not affect any rights the consumer may have under applicable consumer protection laws.

18. WAIVER

Our failure to exercise or enforce any of our rights under these Terms of Service shall not be deemed a waiver of such rights or affect our ability to exercise them in the future. No waiver of any provision of these Terms shall be effective unless it is in writing and signed by us. Note for EU/EEA/UK customers:This waiver clause does not affect any statutory rights that consumers may have under applicable EU/EEA/UK consumer protection laws.

19. SEVERABILITY

If any provision of these Terms of Service is found to be inconsistent with or invalid under applicable law, such provision shall be deemed void, and the remaining provisions shall remain in full force and effect. Invalidity of any provision shall not affect the enforceability of the remaining provisions, except where such invalidity affects the essential balance of the contract in a way that is detrimental to the consumer's rights under applicable EU law.

20. CHANGES

We reserve the right to change, modify, add, or remove portions of these Terms & Conditions at any time. You should check these Terms & Conditions periodically for changes. By using the Platform after we post any changes to these Terms & Conditions, you agree to accept those changes, whether or not you have reviewed them. If you do not agree to these Terms & Conditions, you should discontinue use of the Platform.

21. CONTACT US

Please address your questions and feedback to: Ekongkar.108@yahoo.com